Job Description

1. Oversee all housekeeping operations to ensure guest rooms, public areas, and back-of-house areas meet Hampton Inn and Hilton brand cleanliness standards.
2. Supervise, train, and schedule housekeeping and laundry staff.
3. Inspect guest rooms and public spaces to ensure quality, cleanliness, and brand compliance.
4. Ensure rooms are cleaned and ready for guest arrivals on time.
5. Manage inventory of linens, towels, guest supplies, and cleaning chemicals.
6. Coordinate with the Front Desk and Maintenance departments to prioritize room availability and address maintenance issues.
7. Respond promptly and professionally to guest requests and housekeeping-related concerns.
8. Prepare daily reports, room status updates, and inventory records.
9. Ensure lost-and-found procedures are followed according to hotel policy.
10. Foster a positive work environment while delivering exceptional guest satisfaction consistent with Hampton Inn's hospitality standards.

1. Ability to carry out specific oral or written instructions, frequently following a simple routine.
2. Ability to perform repetitive actions consistently.
3. Lead housekeeping and laundry teams
4. Maintain quality and cleanliness standards
5. Manage inventory, labor, and budgets
6. Train and develop staff

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